Executives from MG Sales (Thailand) have issued safety recommendations for MG vehicle owners in response to the heavy rainfall and flooding affecting various parts of Thailand. To prevent potential damage, the company advises owners operating vehicles in flooded areas or those whose vehicles have been submerged for extended periods to strictly avoid the following actions: do not attempt to start the engine or activate the electrical system after the vehicle has been exposed to floodwaters, and do not attempt to move or tow the vehicle yourself before it has been inspected.

Even if the vehicle appears normal, the electrical system, battery, and internal components may have sustained moisture-related damage that is not visible from the outside. Taking action without expert guidance could lead to further damage and potentially affect insurance claim assessments.

Recommended actions: Avoid using the vehicle and leave it in its current state; document the vehicle's condition, water levels, and the surrounding environment (for use when filing insurance claims); and contact MG for emergency assistance and expert inspection.

Emergency assistance channels: MG Call Centre at 1267, press 4 (available 24 hours a day); LINE Official Account: @mg1267 (daily from 08:00 to 22:00); and MG showrooms and service centers nationwide (during business hours). The company is ready to provide 24-hour assistance whenever customers need help, offering emergency support and safety inspections. We strongly recommend scanning the displayed QR code. To undergo a safety assessment following the vehicle's exposure to floodwaters—including instances where it remained submerged—we will contact you as soon as possible if the evaluation reveals any potential risks of damage. This ensures your vehicle remains safe and performs reliably after the flooding incident.

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