The OIC is moving forward with fully digitizing compulsory motor vehicle insurance policies, implementing e-Policy for increased convenience and speed, effective January 1, 2026.

Mr. Chuchat Pramulphon, Secretary-General of the OIC, Office of Insurance Commission, revealed that the OIC has issued Registrar's Order No. 66/2025, regarding the use of forms and tables for motor vehicle accident insurance policies, the issuance and delivery of motor vehicle accident insurance policies, effective January 1, 2026, to ensure speedy, transparent service for the public and meet the needs of life in the digital age.

Under this order, insurance companies are required to prepare and issue motor vehicle accident insurance policies electronically (e-Policy). This allows policyholders to receive their policies electronically immediately. This allows citizens to provide proof of insurance more conveniently and quickly, and also reduces the problem of lost, damaged, or misplaced documents when making insurance claims. This initiative elevates the service standards of the Thai insurance industry, aligning with the country's technological developments. The insurance industry has fully prepared, both in terms of technology and data delivery, enabling a smooth transition from paper-based insurance policies to electronic car accident insurance policies (e-Policy).

The implementation of the mandatory electronic car insurance policy (e-Policy) marks a significant step in the Thai insurance industry's transition to a fully digital system. This will facilitate easier access to their policy information, allowing them to easily check policy details, coverage, and expiration dates at their fingertips. At the same time, this change does not impact the rights of the public or policyholders. Rather, it aims to adapt the process to keep pace with the times, ensuring fast, transparent service that meets the needs of today's digital age. Furthermore, it facilitates the verification of insurance policy information by government agencies, enabling faster and more efficient payment of annual vehicle tax to the Department of Land Transport and hospital medical expenses for car accident victims. Details regarding the Office's collection, use, and disclosure of personal data can be found in the Personal Data Protection Policy on its website. www.oic.or.th

Furthermore, this approach aligns with the government's policy of developing a data management system using modern technology. This will increase transparency, reduce the burden of paperwork on citizens, be environmentally friendly, and reduce the carbon footprint in line with the Net Zero approach. It also supports government agencies in seamlessly connecting data with service providers, resulting in a faster, more modern, and efficient insurance service process. This represents an important starting point for developing the Thai insurance system to keep pace with the digital world and lead to fairness and comprehensive protection for all.

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